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Recent Research

Delivery of healthcare in the NHS General Practitioners
Prepared for The Times - February 2008


Table of Contents

Demographics

Q1. What proportion of the patients who are seeking appointments in your surgery do you estimate are being seen within 48 hours of requesting an appointment?

Q2. How good do you think the present arrangements are for patients to make appointments to see you?

Q3. Do you believe that the Government moves to increase the hours that GPs surgeries are open will improve the access for patients to consult with you?

Q4. How do you believe that the Government moves to increase the hours that GPs surgeries are open will affect the quality of healthcare for patients?

Q5. What effect, if any, do you think the polyclinics as outlined in Lord Darzi’s plan for reorganising the NHS will have on the quality of health care provided?

Q7. How well do you think the nurse prescribing is working in general?

Q8. Overall how do you feel the NHS has performed for patients over the last 10 years?


Demographics


Decade Qualified
1960s or before 15 3%
1970s 152 30%
1980s 216 43%
1990s 95 19%
2000s 25 5%
Base 503   


Position
Locum 21 4%
GP Assistant 9 2%
GP Registrar 17 3%
GP Partner 456 91%
Base 503  


NHS region
Eastern 51 10%
London 45 9%
North West
Northern & Yorkshire
59
61
12%
12%
Northern Ireland
Scotland
16
46
3%
9%
South East 69 14%
South West 46 9%
Trent
Wales
38
19
8%
4%
West Midlands 53 11%
Base 503   


Commitment
Full time 441 88%
Part time 62 12%
Base 503  


Gender
Male 401 80%
Female 102 20%
Base 503  

Fieldwork:
Started: 19-02-08
Finished: 20-02-08
Sample: 503 GPs

Q1. What proportion of the patients who are seeking appointments in your surgery do you estimate are being seen within 48 hours of requesting an appointment?

 

Total

Q1. % of the patients

N

%

10 - 20

7

1%

21 - 30

13

3%

31 - 40

4

1%

41 - 50

29

6%

51 - 60

31

6%

61 - 70

30

6%

71 - 80

87

17%

81 - 90

105

21%

91 - 100

197

39%

Range (%)

10 - 100

  

Average

82.9

  

Base

503

  


Q2. How good do you think the present arrangements are for patients to make appointments to see you?

  

  

Total

Q2.

N

%

Excellent

189

38%

Good

263

52%

Neither good nor bad

32

6%

Bad

14

3%

Poor

4

1%

Unsure

1

0%

Base

503

 






 

 

 

 

 

 

 

 

Q3. Do you believe that the Government moves to increase the hours that GPs surgeries are open will improve the access for patients to consult with you?


  

Total

Q3.

N

%

Yes

50

10%

No

384

76%

Unsure

47

9%

Other, please specify

22

4%

Base

503

 

  

  

Q3. Other, please specify - Verbatim Responses

Already open till 8.30 twice per week

Better for worried well, worse for the sick

Depends on the population you are serving

Depends on the practice

Deteriorate

If work away but at the expense of the old

It will improve access for a minority

Make it worse as most of our patients are elderly

Make it worse, worsen continuity

More access for well, less for chronic ill

No if it's imposed I won't do it anyway

Not particularly in rural areas - no buses!

Obviously, but at great personal cost to GP's

Only for a small number

Will aid some and disadvantage others

Will help expand capacity of premises

Will worsen access as we shall not be there

Worsen them

Yes but no for those who want day appointment

Yes will improve access for the middle class

Yes, but demand is only small

Yes, but with no new funding

Base

22

 
Q4. How do you believe that the Government moves to increase the hours that GPs surgeries are open will affect the quality of healthcare for patients?

  

Total

Q4.

N

%

Improve in quality

10

2%

No change

146

29%

Worsening of quality

321

64%

Unsure

21

4%

Other, please specify

5

1%

Base

503

 

  

  

Q4. Other, please specify - Verbatim Responses

Better for well, worse for chronic ill

Increase fatigue

Will reduce continuity of care

Will probably decrease continuity

Worsen for certain groups of patients

Base

5

  

Q5. What effect, if any, do you think the polyclinics as outlined in Lord Darzi’s plan for reorganising the NHS will have on the quality of health care provided? 
 

  

Total

Q5.

N

%

Improvement in quality

15

3%

No change

55

11%

Worsening of quality

400

80%

Unsure

33

7%

Base

503

 


Q7. How well do you think the nurse prescribing is working in general?

  

  

Total

Q7.

N

%

Very well

18

4%

Well

125

25%

Neither well nor badly

214

43%

Badly

84

17%

Very badly

30

6%

Unsure

32

6%

Base

503

 

  

Q8. Overall how do you feel the NHS has performed for patients over the last 10 years?

  

  

Total

Q8.

N

%

Marked improvement

38

8%

Improved

285

57%

No change

56

11%

Deteriorated

79

16%

Marked deterioration

30

6%

Unsure

15

3%

Base

503

 


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